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Voice of the Consumer: Beware the pushy 'salesman' who knocks at your door

By: betty sexton KKTV 11 News
September 18, 2016 Updated: September 18, 2016 at 11:06 pm
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Don't be surprised if you get a knock at your front door and find a guy with an orange safety vest standing there, asking to come inside. Last week on 11 News I reported on viewers who had questions about some door to door salesmen who are making the rounds in Colorado Springs. Some homeowners told me and Colorado Springs Police that the men overstayed their welcome and didn't like being turned away.

We learned the men work for a company called The Sales Mob, Inc. headquartered in San Bernardino, Calif. Their photo ID badges say "GE Authorized Dealer" but GE tells me they are not General Electric employees. There are at least 30 salesmen who are fanning out across the city, hoping to call on every senior citizen in town. Their goal is to tell seniors about their home security products. We found them on Claremont Street, east of Memorial Park after some concerned citizens called us. Prax Sanchez says the salesman in his home was pushy and refused to leave. Prax said, "I told him, I said, 'Get out of my house now before I get the police here to get you out.' and he still sat down and I grabbed him and I said, 'Go.'"

The Hoovers told me the salesman who knocked on their door also stayed too long and asked to use the bathroom when they told him to leave. The Hoovers say they had to pick up their car keys and prepare to leave the house before he budged. Sgt. Joe Matiatos with the Colorado Springs Financial Crimes Unit said, "That's a lot of complaints we're getting. They're being too aggressive and it's scaring people. And like I explained to the sales guys, you got to understand you're in somebody's house, you're trying to sell them something they may not want. You know, I understand times are hard, being a salesperson is a really hard job, but you've got to take 'no' for an answer."

I asked one salesman, Angel Ramirez, if he was being pushy with people. Angel said, "I'm very persistent to make sure I help out the person, because sometimes we deal with disabled who don't understand, so we have to explain." I also wanted to know what Angel does with all the information he writes down, like names, addresses, dates of birth, phone numbers, email addresses, emergency contacts, as well as the number of doors and windows people have. He told me, "Well, I'm going to throw it away. When I started probing Angel said, "I'm going to shred it." I told Angel it was really important to safely dispose of people's information so they didn't become victims of identity theft. He assured me he was taking his papers to his motel and having the front desk person shred it. He wouldn't tell me which motel so I could check for myself.

I tried to get more information by calling The Sales Mob in California. I was told that "technicians" were indeed working in Colorado and a manager would return my call, but I never heard back. Remember, you shouldn't let strangers in your home nor share personal information with them unless you've checked them out first.

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Contact Betty Sexton at bsexton@kktv.com or 578-0000.

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