United Airlines apologizes for Durango service

By: The Associated Press
September 20, 2013 Updated: September 20, 2013 at 8:37 am

DURANGO — A manager for United Airlines is apologizing for unreliable service in Durango that has prompted some passengers to leave a day early just to make connecting flights.

Senior airline manager Alicia Gabriel told the Durango-La Plata Airport Commission on Thursday that the airline's on-time departures and arrivals have been erratic and she said improvements are already under way.

The Durango Herald reports (http://tinyurl.com/n8ogtum ) the airline is the biggest carrier at the airport with an average six flights a day to Denver.


Information from: Durango Herald, http://www.durangoherald.com

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