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The Gazette - Published: May 12, 2014
The Gazette - Published: May 12, 2014

Nigel Cass, an American Family Insurance agent in Colorado Springs, hasreceived the American Star Excellence in Customer Experience certification. The honor is based on an evaluation process that includes a customer satisfaction survey that measures customers' experience with their American...

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Nigel Cass, an American Family Insurance agent in Colorado Springs, hasreceived the American Star Excellence in Customer Experience certification. The honor is based on an evaluation process that includes a customer satisfaction survey that measures customers' experience with their American Family agent. Cass has been an American Family agent since November 1991.

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