Save this content for laterSave this content on your device for later, even while offline Sign in with FacebookSign in with your Facebook account Close

How to get help, give help

By: The Gazette
June 17, 2013 Updated: June 17, 2013 at 7:50 am
photo - Alan Havens and other volunteers from the Kit Carson Riding Club get horses from the evaucated area of the Black Forest Fire. Havens lost his home to the fire and has been spending the days afterward to help to rescue animals with the riding club. Thursday, June 13, 2013.(Jerilee Bennett/The Gazette)
Alan Havens and other volunteers from the Kit Carson Riding Club get horses from the evaucated area of the Black Forest Fire. Havens lost his home to the fire and has been spending the days afterward to help to rescue animals with the riding club. Thursday, June 13, 2013.(Jerilee Bennett/The Gazette) 

Critical info for evacuees

- To register yourself as safe and well, visit

- Evacuees seeking a place to stay can go to the one remaining Red Cross shelter: Palmer Ridge High School, 19255 Frontage Road, Monument, 867-8600 (accepting pets of evacuees who are staying there).

- Department of Defense ID card holders - including troops, retirees and DOD civilians - and their family members displaced by the Black Forest and Royal Gorge fires can find shelter at Fort Carson's Youth Center, 5950 Ware St., 526-2680. The center can house up to 100 people. Those in need of shelter will be accepted on a first-come, first-served basis. The center also will accept pets of those who are staying, though owners must supply kennels, food and dishes for their pets. Shuttles will transport evacuees to food courts and a place to shower on post.

- Peterson Air Force Base is offering shelter to DOD ID card holders who've been evacuated due to the fires at the base's fitness and sports center, Building 560.

Evacuees should check in with the Peterson Personnel Support for Contingency Operations Team at the lodging office, Building 1042.

The shelter can accommodate up to 100 people on a first-come, first-served basis. The shelter cannot accept pets; however, it has a list of base personnel who will provide temporary shelter for pets. Cots, linens and showers will be provided. Personal weapons are not permitted.

- Hope & Home, a state licensed foster-care agency, 661-6722, has foster families willing to take in foster families from other agencies who were evacuated due to the fire.

- Evacuees seeking information on the status of their homes can visit to view a preliminary home assessment document.

- The county's Disaster Assistance Center is open 8 a.m.-6 p.m. daily at the El Paso County Citizens Service Center, 1675 W. Garden of the Gods Road, 444-8300. The center brings together representatives of major insurance companies, El Paso County Public Health, health care providers, the Pikes Peak Regional Building Department, utilities providers, the Colorado Department of Local Affairs Office of Emergency Management, grief counselors and local nonprofits. For more information on the center, visit

- The Salvation Army has a booth at the county's Disaster Assistance Center. Anyone affected by the fire who needs assistance with utilities, food, gas or housing should stop by the booth, spokeswoman Mary Whatcott said.

- The Pikes Peak YMCA is welcoming Black Forest fire evacuees, first responders and Colorado Springs residents with no air conditioning to its facilities to "cool down, refresh and shower at no charge" on a space-available basis. Those wishing to use YMCA facilities should bring identification with them and show it at the door:

- Tri-Lakes, 17250 Jackson Creek Parkway

- Briargate, 4025 Family Place

- Garden Ranch, 2380 Montebello Drive W.

- Downtown, 207 N. Nevada Ave.

- Southeast, 2190 Jet Wing Drive

- Fountain Valley, 301 E. Iowa Ave.

- Cottonwood Creek Recreational Center, 3920 Dublin Blvd.

- Memorial Park Recreational Center, 1605 E. Pikes Peak Ave.

For additional information, visit

- Mercy's Gate, formerly known as Northern Churches Care, is offering evacuees assistance with housing, gas, food and counseling. Visit 4285 N, Academy Blvd., 4-7 p.m. Mondays, 9 a.m.-noon Wednesdays and Thursdays, 1-4 p.m. Thursdays and 9 a.m.-noon Fridays. For information, call 277-7470. For updates on the assistance offered by Mercy's Gate, visit Useful info for evacuees

- CenturyLink is offering free emergency call forwarding to customers who are evacuated from their homes and offices due to the Black Forest and Royal Gorge fires. Calls can be forwarded to an alternate local phone number.

To activate the service, call 1-800-573-1311.

- Small-business owners can get help with insurance and disaster relief from the Small Business Development Center at the University of Colorado at Colorado Springs, 667-3803, For information, visit

- The Elbert Post Office, 80106, which had relocated operations to Kiowa, has returned to its building.

- The Black Forest Retail Postal Unit at the Forest Plaza Market will reopen Monday.

- Monument, 80132, had 1,400 addresses that did not receive delivery Saturday. All accumulated mail will be delivered; residents in the evacuation zone can pick up mail at the main Post Office, 543 3rd St.

- Delivery resumed Saturday to the Gleneagle area, ZIP 80921.

- Delivery resumed Saturday to about 200 addresses in ZIP 80831. Mail to about 25 addresses will be held at the Peyton Post Office, 13055 Bradshaw Road because of closures.

- Most mail for ZIP 80908, which is the heart of the Black Forest, is not being delivered because of road closures. This mail is being held at Briargate Station, 8585 Criterion Drive, and can be picked up at the side door in the lobby between 9 a.m. and 5:30 p.m. Info: 265-4409.

- FedEx and UPS are holding packages with delivery addresses in the evacuation zone.

The number to contact FedEx is 1-800-463-3339, online at FedEx would like a tracking number, but they might be able to identify packages by name and address.

The number to contact UPS is 1-800-742-5877, online at A tracking number is needed.

- Health insurance company Cigna is lifting certain prescription refill restrictions in El Paso and Huerfano counties through July 27. People covered by a Cigna health plan in those counties may refill their prescriptions ahead of their usual "refill too soon" restrictions.

Customers with questions are encouraged to call the customer service phone number on their Cigna ID card or 1-800-244-6224.

- Health insurance company Tricare is offering emergency prescription refills to customers in El Paso, Fremont and Huerfano counties through July 11. To get an emergency refill, take your prescription bottle to any Tricare retail network pharmacy. To locate one, call Express Scripts at 1-877-363-1303.

- Health insurance company UnitedHealth Group asks subscribers who need early prescription refills to call customer care at the number located on the back of their card or (866) 633-2446, 8 a.m.-8 p.m. Monday-Friday. Anyone who would like emotional support can call 1-866-342-6892 toll free.

Free services for evacuees

- Poor Richard's Restaurant, 324+ N. Tejon St., is offering complimentary pizza and fountain drinks to evacuees and firefighters.

- Tucanos, 3294 Cinema Point, is offering a free lunch Sunday for evacuees of the Black Forest and Royal Gorge fires. Reservations are requested and will be taken on a first-come, first-served basis. Upward of 1,000 guests can be fed. Call 597-3800.

- The Women's Resource Agency in The Citadel mall, 750 Citadel Drive E., Suite 3128, 471-3170, is offering free clothes to all women affected by the fire.

- A Tuesday football camp at Vista Ridge High School, 6888 Black Forest Road, by Northern Colorado football coach Earnest Collins Jr. will be offered free to all kids who have had to evacuate their homes due to area fires. Funds from those who've paid or will pay tuition for the camp will go to the Red Cross to assist those in the Colorado Springs area, according to a press release from The Colorado Springs Sports Corporation. The camp runs 9 a.m.-1 p.m. and is for ages 14-17. Call Terrance Robinson at 1-970-351-1875 or email him at

Help for evacuated animals

- Bear Creek Veterinary Care, 960 Pico Point, 685-1177, is taking dogs less than 30 pounds, as well as cats. Call to check availability. "There is no charge, and we will keep their pets as long as the evacuation lasts," Stephanie Fernyak of the clinic said via email.

- The Humane Society of the Pikes Peak Region, 610 Abbot Lane, 473-1741, is accepting cats, dogs and other "small critters" from the evacuated area only.

- The Humane Society of the Pikes Peak Region will close the animal shelter at Palmer Ridge High School at noon Monday. Remaining animals will be moved to 610 Abbott Lane, 330-1402.

- The Elbert County Fairgrounds, 95 Ute Ave., Kiowa, 1-303-621-3152, is accepting large animals.

- Avondale Pet Care Center, 17140 Jones Road, Peyton, 683-4617, and neighboring acreages are taking all types of animals, including reptiles, birds, goats and horses. Call to check availability.

- The Black Forest Feed Donations and Boarding Coordination group on Facebook is helping evacuated owners of large animals with boarding, feed and transportation needs contact donors.

Locating missing loved ones

- To locate friends and loved ones who've reported themselves as safe and well, visit

Locating lost animals

- Those who've lost pets and other animals due to the Black Forest fire are advised to call the Humane Society of the Pikes Peak Region's lost-and-found line at 473-1741, ext. 8763.

More than 100 animals brought to the Humane Society have been reunited with their owners. The group still is caring for nearly 800 animals at its Abbot Lane location and the El Paso County Fairgrounds.

Staff and volunteers are working to match reports of lost animals with stray and stranded animals in the burn areas. Those with lost animals can view animals the humane society has found at

Useful info for all

- Residents seeking information about the fire, including evacuation information, can call 444-8300.

- Front Range air quality was deemed "unhealthy for sensitive groups" in recent days, according to the Colorado Department of Health and Human Services. For updates, visit

- Those feeling stressed out due to local fires might consider speaking with a friend, writing a journal, getting and giving hugs and limiting their media intake, according to Memorial Health System. The local mental health crisis line is 635-7000. For more mental health tips:

- Those who desire to talk to a professional AspenPointe crisis counselor can call 572-6100. For more information, visit

How to help

- Despite an outpouring of donations, Care and Share still needs food to feed the many victims of the Black Forest fire.

Donations will be accepted at Care and Share Food Bank facilities: 2605 Preamble Point, Colorado Springs, 528-1247; and 100 Greenhorn Drive, Pueblo, 296-6995.

Items needed include canned and boxed meals and snack items.

To make a monetary donation: (indicate that the donation is for "fire response") or text "donate" to 41010 to make a $10 donation, which will be added to your phone bill. Volunteers can register at

- The Salvation Army of Colorado Springs and El Paso County is collecting water, sports drinks, snacks and monetary donations, said spokeswoman Mary Whatcott.

Drop off bottled beverages at Salvation Army, 908 Yuma St., from 9 a.m. to 9 p.m. until further notice.

To make a monetary donation:, 636-3891, or send/drop off a check (908 Yuma St.). Those interested in volunteering can sign up at

- The Pikes Peak American Red Cross is requesting financial donations: (click "donate); 1-800-RED-CROSS; or text "redcross" to 90999 to make a $10 donation, which will be added to your phone bill.

- To make a donation of any amount to the Pikes Peak Community Foundation's Emergency Relief Fund, launched Tuesday to benefit nonprofits providing local disaster relief, visit The fund is modeled off last year's Waldo Canyon Firefighters Fund but will have more flexibility.

- Those wishing to donate to the Humane Society of the Pikes Peak Region's emergency support fund, which helps families and their animals during natural disasters, can do so at

Funds can be designated for the Black Forest fire via drop-down box on the donation form. Those wishing to donate specific items or volunteer can visit

- Monetary donations are needed to support the animals being housed at the Norris-Penrose Events Center. Donations - which will go toward electricity, water and hay - can be sent to Pikes Peak or Bust Rodeo Foundation, c/o Rob Alexander, Stockmens Bank, 601 N. Nevada Ave., 80903. The foundation is a nonprofit.

- Mercy's Gate is seeking financial donations to help provide fire victims with emergency financial assistance, gas vouchers, food, gift cards and more.

To make a monetary donation: or send check to Mercy's Gate, P.O. Box 26416, Colorado Springs, CO 80936. Food and gift card donations can be made at the organization's food pantry at Calvary United Methodist Church, 4210 Austin Bluffs Parkway; please call ahead so the pantry knows you're coming.

- All Breed Rescue & Training is looking for people to help walk dogs evacuated from the Humane Society of the Pikes Peak Region. The group is trying to fill shifts on Tuesday and Wednesday. To sign up, go to

Other places to donate

- The Sky Sox will accept donations of nonperishable food items such as canned and boxed meals, soups, cereals and snack items to assist in relief efforts.

Those who donate will receive a free upper reserved seat voucher for any home game this season (except July 4; pending availability).

- Battle Bumms, a local organization that provides cloth-diaper starter sets to military families in need, is collecting diapers, wipes, bottles, infant formula, personal hygiene products, blankets, clothes, toys, nonperishable food items and pet food at 1302 Osgood Road from 8 a.m. to 10 p.m. daily "until everyone can return home and the fire is out." For updates, visit

- The Space Foundation Discovery Center, 4425 Arrowswest Drive, is a collection point for Care and Share Food Bank donations, 10 a.m.-5 p.m., Mondays-Saturdays; donors receive a coupon for $2 off admission, 576-8000.

- The Yellow Cab Co. of Colorado Springs, 4625 Town Center Drive, is a collection point for Care and Share Food Bank donations, 8 a.m.-5 p.m., through Friday.

- The Colorado Springs World Arena, 3185 Venetucci Blvd, is a collection point for Care and Share Food Bank donations, 8:30 a.m.-5:30 p.m., through Friday; call 477-2100 with questions.

- The Community Partnership for Childhood Development, 2330 Robinson St., will accept children's items such as diapers, wipes, diaper cream, children's clothing, toys and books, coloring books, crayons, markers, baby gear and furniture, 11 a.m.- 4 p.m. Tuesday and Wednesday; call Becca Bishop at 884-1414 or 338-8814.

- A portion of proceeds from The Colorado Springs Street Breakfast will go toward helping those impacted by the Black Forest fire. The rest will go toward agencies that help families and soldiers at Fort Carson. The breakfast - eggs, pancakes, milk, coffee and juice - is 5:30-9 a.m. Wednesday at Pikes Peak and Tejon streets. Cost is $5; ages 5 and younger eat free. For more information, visit

Register to the Colorado Springs Gazette
Incognito Mode Your browser is in Incognito mode

You vanished!

We welcome you to read all of our stories by signing into your account. If you don't have a subscription, please subscribe today for daily award winning journalism.

Register to the Colorado Springs Gazette
Subscribe to the Colorado Springs Gazette

It appears that you value local journalism. Thank you.

Subscribe today for unlimited digital access with 50% fewer ads for a faster browsing experience.

Already a Subscriber? LOGIN HERE

Wake up with today's top stories in your inbox

Wake up with today's top stories in your inbox

Already a print subscriber?
Already a digital subscriber?
This is your last FREE article for the month
This is your last FREE article for the month

Subscribe now and enjoy Unlimited Digital Access to

Only 99 cents for Unlimited Digital Access for 1 month
Then $2.31/week, billed monthly, cancel anytime
Already a print subscriber?
Already a digital subscriber?

You have reached your article limit for the month
You have reached your article limit for the month

We hope that you've enjoyed your complimentary access to

Only 99 cents for Unlimited Digital Access for 1 month
Then $2.31/week, billed monthly, cancel anytime
Already a print subscriber?
Already a digital subscriber?

Exclusive Subscriber Content

You read The Gazette because you care about your community and the local stories you can't find anywhere else.

Only 99 cents for Unlimited Digital Access for 1 month
Then $2.31/week, billed monthly, cancel anytime
Already a print subscriber? Get Access | Already a digital subscriber? Log In
articles remaining
Thank you for your interest in local journalism.
Gain unlimited access, 50% fewer ads and a faster browsing experience.