One of the simplest ways to promote improvement, and to inspire and encourage others to push themselves to reach peak performance, is to lead by example. After all, actions speak louder than words.
So, when Dr. Reagan Anderson, D.O. founded the Colorado Dermatology Institute, (CDI), in 2010, his vision for the business was partly focused on Mahatma Gandhi’s famous quote, “Be the change you wish to see in the world.”
“Each member of society should take a look at the problems in our country, and in their own small way, try to make a change,” said Dr. Anderson, “We need to stop the sense of entitlement and take ownership.”
As a devoted member of the Colorado Springs community, CDI strives to “be the change,” not only in their efforts to set the highest standards for patient care, but also in supporting the community by honoring other care providers and organizations, and additionally by providing services and contributing to local and national associations and charities.
While delivering the most up-to-date and comprehensive dermatologic care possible is at the forefront of the CDI philosophy, each member of CDI’s team is devoted to providing each patient with an experience that exceeds their expectations, every time.
In order to ensure CDI successfully attains the highest quality patient care, they recently endured a rigorous evaluation by the National Committee for Quality Assurance (NCQA), to become the first dermatology clinic in America to achieve Level 3 distinction, the highest level of patient-centered specialty practice recognition.
“Receiving this accreditation was an enormous amount of work,” Dr. Anderson said. “Over a year and hundreds and hundreds of hours, testing and analyzing policies, procedures, and outcomes.”
The evaluation, by nationally recognized third party NCQA, determined that CDI goes above and beyond to deliver outstanding medical service to its community. In order to maintain Level 3 recognition, CDI must continue its best practices. Therefore, CDI must preserve their philosophy, procedures, commitment to communication, and coordinating care with other providers, to promote the best possible outcome for each patient.
“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices that communicate, collaborate, and integrate care in ways that patients want and that improve quality,” said NCQA President Margaret E. O’Kane. “I commend the team at CDI for their achievement and for their commitment to continuous improvement.”
While acknowledging that nobody’s perfect, Dr. Anderson believes it important to never stop trying to be better. “By undergoing this evaluation we were able to discover a couple of areas where we could do better,” he said, “and every couple of years NCQA will retest us to make sure we’re continuing to do our best.”
In addition to offering comprehensive treatments and protocols for general dermatology issues, skin cancer to include Mohs Micrographic Surgery, and cosmetic dermatology, CDI is active in advancing medical research to help develop the next generation of treatments.
Launching the first Dermatology Residency program in Southern Colorado, CDI is filling a need by eagerly training future dermatologists. “Dermatology is one of the most underrepresented medical specialties,” said Dr. Anderson, “and having this residency program will impact Colorado Spring’s reputation as a center for medical education.”
In the same way, an affiliation with the University of Colorado School of Medicine’s Department of Dermatology, helps foster collaboration between the only two dermatology residency programs in the state. “CU graciously came to me and asked about sharing resources,” he said. “This gives our residents access to university dermatology and some of the most complex cases in the state.”
In alliance with their pledge to provide the best care possible, the team at CDI frequently meets in the morning before work to review, assess, educate, and support one another. “We ask the questions ‘How am I doing? What can I do better,’” said Dr. Anderson. “In every profession, people should take the time to question how they can do better.”
With four doctors on staff, three physician’s assistants, one aesthetician, and a remarkable staff, CDI’s services encompass a complete range of diseases and conditions of the skin, hair and nails. Their goal for every patient, from babies to seniors, is to support patient’s ongoing health and help them become comfortable in their skin.
“Being recognized by the NCQA is an incredible feeling, and knowing that we are the first and only dermatology clinic in the nation to receive PCSP recognition is truly an honor,” said Dr. Anderson. “It wouldn’t be possible without our amazing team striving to ensure that every patient who comes through our doors feels the sense of quality patient care, and our