Colorado Springs News, Sports & Business

AT&T apologizes for flood victim text charges

The Associated Press Updated: September 18, 2013 at 7:37 am

DENVER — AT&T is apologizing after flood victims complained of charges for excess texts.

The company issued a statement Tuesday saying it will not bill customers for flood-related calls based on their wireless-minute or text-message plans.

According to the Denver Post (http://tinyurl.com/pghcbfo ), one customer called to complain and a service worker offered them a plan that cost more money per month to cover it.

The company says it routinely suspends collections during emergencies.

___

Information from: The Denver Post, http://www.denverpost.com

Comment Policy

Our commenting system has changed. Please register or login with your gazette.com account to comment on a story. Click here for information.

Advertisement
Advertisement
Advertisement
Advertisement
Advertisement
SEP
1
SEP
2
SEP
3
SEP
4
SEP
5
SEP
6
SEP
7
SEP
8
SEP
9
SEP
10
SEP
11
SEP
12
SEP
13
SEP
14
Advertisement